gv8 Privacy Policy

gv8 ("we", "us", or "the platform") is an online gaming platform operated for players in Bangladesh. We take your privacy seriously. This privacy policy explains how gv8 collects your personal information, the purposes for which it is used, who it is shared with, and how it is kept secure.

When you browse the gv8.cam website, create an account, log in, or use any of our services, you automatically agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy applies to all users residing in Bangladesh who use the gv8 website, mobile platform, or any related services. Our platform is operated exclusively for users aged 21 and above.

gv8 collects two types of information: (1) information you voluntarily provide, and (2) information collected automatically while you use the platform.

A. Information You Provide Directly

The information you provide during account registration and management includes:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number
• National ID card or passport details (for identity verification)
• Residential address
• bKash, Nagad, Rocket, Upay, or bank account details (for payment processing)
• Messages and information you send when contacting us

B. Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Time spent on the platform and pages visited
• Gaming history and transaction records
• Information collected through cookies and similar tracking technologies

C. Information Received from Third Parties

We may sometimes collect information from identity verification service providers, payment processors, and fraud prevention services. This information is used solely for the purpose of ensuring security and service quality.

gv8 uses your information only for lawful and specific purposes. The main purposes are described in detail below:

Service Delivery and Operations

Your information is necessary for creating and managing your account, enabling gameplay, processing deposits and withdrawals, and running the overall operations of our platform.

Identity Verification and Security

We verify your identity-related information to prevent fraud, verify age (21+), comply with anti-money laundering regulations, and ensure the security of your account.

Customer Support

Your contact information is used to respond to your questions, complaints, or support requests, and to operate our 24/7 live chat support service.

Relevant Communications

Your email or mobile number may be used to notify you of important account-related updates, security alerts, bonus and promotional offers, and changes to our services. You may request to opt out of promotional communications at any time.

Service Improvement and Analytics

Behavioral data is analyzed to evaluate platform performance, resolve issues, and improve the user experience.

Legal Compliance

Certain information may be retained and used to comply with applicable laws and regulations, fulfill court orders, and meet regulatory requirements.

gv8 does not sell or rent your personal information to third parties. However, in certain circumstances we may share your information with selected partners:

Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, fraud detection, and technical infrastructure management. These partners are required to use your information only for the designated purpose and may not use it for their own purposes.

Game Software Providers

Pragmatic Play, Spribe, JILI, PG Soft, and other game providers may receive the minimum information necessary to operate their games. This information is used solely to deliver the gaming service.

Legal Obligations

We may be required to disclose your information in response to court orders, lawful requests from law enforcement agencies, or legal requirements.

Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may form part of the transferred assets. If such an event occurs, we will notify you in advance.

With Your Consent

Outside of the circumstances listed above, we will not share your information with anyone without your explicit consent.

Our platform uses cookies and similar technologies that improve your browsing experience and keep our services running.

Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining login sessions, security verification, and remembering your preferences. Some services may not function without these cookies.

Functional Cookies

These cookies are used to remember your language preference, game settings, and to improve the user experience. They store your preferences within your session.

Analytics Cookies

These cookies are used to collect statistics about platform usage. This data is analyzed in aggregated form and is not used to directly identify any individual.

Cookie Controls

You can accept or reject cookies at any time by changing your browser settings. However, disabling essential cookies may affect some platform functionality.

gv8 follows industry-standard security practices to protect your personal information. Our platform uses SSL encryption, secure payment gateways, and strict access controls.

However, no method of data transmission over the internet or electronic storage can claim to be completely secure. We make every effort to protect your information, but we cannot guarantee absolute security.

Use a strong password for your account and never share your login details with anyone.

We retain your personal information only for as long as it is needed. The retention period depends on the type of information and the purpose for which it was collected.

Account-related information is generally kept for as long as the account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, such as financial transaction records.

Information required for fraud prevention and security may be retained for a longer period, though even in these cases we keep only the minimum information necessary.

After the defined period, your information is securely deleted or modified in a way that it can no longer be used to identify you.

As a user of gv8, you have the following rights over your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Restrict Processing: You may object to your information being used for specific purposes.
• Right to Data Portability: In certain circumstances you may request a copy of your information.
• Right to Withdraw Consent: You may opt out of promotional communications at any time.

To exercise these rights, contact us via live chat or send an email to [email protected]. We will process your request within a reasonable time.

gv8 is a platform operated exclusively for adults. Our services are available only to users aged 21 and above.

We do not knowingly collect personal information from anyone under the age of 21. We follow an age verification process at registration, and accounts belonging to minors are closed immediately.

If you become aware that a minor has provided information on our platform, please notify us immediately at [email protected]. We will arrange for that information to be securely deleted.

gv8 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you by email or through a notice on the platform.

After each update, the "Last Updated" date at the top of this page will change. We recommend that you check this page regularly.

If you continue to use the platform after a revised policy is published, it will be assumed that you have accepted the changes.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We generally process your request within a reasonable time and will try to respond to you in Bengali.